Privacy Policy

At dustyzephyr-arc, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect information that you voluntarily provide to us when you express interest in obtaining information about us or our services, when you participate in activities on our website, or when you contact us.

Personal Information

The personal information we collect may include:

• Name and contact details (email address)
• Service preferences and enquiry details
• Communication records between you and our team
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• Browser type and version
• Operating system
• Pages visited and time spent
• Referring website addresses
• IP address (anonymised)

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide customer support
• To process and manage service bookings
• To send administrative information regarding your bookings
• To improve our website and services
• To comply with legal obligations

Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Consent: Where you have provided explicit consent for specific processing activities
• Contract: Where processing is necessary to fulfil our contractual obligations to you
• Legitimate Interests: Where processing is necessary for our legitimate business interests
• Legal Obligation: Where we are required to process data by law

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With service providers who assist in operating our website and conducting our business
• When required by law or to respond to legal process
• To protect our rights, privacy, safety, or property
• In connection with a merger, acquisition, or sale of business assets

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The specific retention period depends on the nature of the information and our business needs.

Your Rights

Under applicable data protection laws, you have the following rights:

• The right to access your personal information
• The right to rectification of inaccurate data
• The right to erasure of your data
• The right to restrict processing
• The right to data portability
• The right to object to processing
• The right to withdraw consent

To exercise any of these rights, please contact us using the details provided below.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

International Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We ensure appropriate safeguards are in place to protect your information in accordance with applicable law.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated revision date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Address: 47 Culinary Lane, Kensington, London W8 5PT, United Kingdom